Play the Login video. Do a System Test What browser are you using? Internet Explorer (IE).…
Archives: FAQs
Login – I’m having computer problems.
Click the Technical FAQ to review some easy fixes. For additional help, click here.
Courses – I’m using Google Chrome and after clicking the lesson, the screen is blank. I hear narration but cannot view any text or graphic
Click here or the Help area for the explanations/fixes. Play the Enabling Flash in Google Chrome…
Courses – I want to enroll in an online class.
If you are interested in taking any of these eLearning courses, contact your Director of Training…
Speed – My computer is slow.
There are a variety of devices and browsers that can successfully operate within the LMS but…
Courses – My course does not track (Video)
Play the Closing Lesson video. Users must complete the end of lesson survey or click EXIT…
Courses – My courses are no longer arranged alphabetically (Video)
Play the Learning Activities video.
Transcript – My transcript displays multiple entries of the same course completion.
The transcript page tracks completions by lesson/s. For example, a course may have one or more…
Login – The website returned to my login screen.
The LMS has a 10-minute timeout period. If you do not refresh or request a new…
Courses – What are Learning Activities? (Video)
Play the Learning Activities video.