How to Screenshot on Various Platforms

A screenshot can replace a thousand words. If you have a question or are experiencing a…

Learning Path – What are Learning Paths?

The My Learning Path widget is a series of courses assigned to a specific trade, level,…

Speed – Why am I experiencing slowness when logging into the LMS?

Are you a student? Login should only take between 5 to 10 seconds. If you wait…

Login – How do I reset my password?

You can reset your own password using the Forgot my Password link on the LOG IN…

Enrollments – Can I play my course on my phone, iPad or other mobile device?

The iFTI LMS can be used across a variety of devices. If you are experiencing problems…

Enrollments – How do I filter my Enrollments widget?

There are several ways to Sort , Filter and View your enrollments in the new LMS.…

Enrollments – I cannot access a completed course – the player options are grayed out.

The course may have expired or republished. Updated online courses are posted in the LMS Alerts…

Enrollments – How do I access/replay a completed course?

If the course has not been updated or has not expired, any user can play the…

Enrollments – I’m unable to continue with my existing course.

Send all of the following information to FTIInternational@ifti.edu: your member ID, course name, error message, and…

Documents and Videos – Will I have access to documents and videos?

Yes! The Documents widget, on your Dashboard, searches the Course Materials for any document/s uploaded to…