I’m having computer problems.

Click the Technical FAQ to review some easy fixes. For additional help, click here.

I’m using Google Chrome and after clicking the lesson, the screen is blank. I hear narration but cannot view any text or graphic

Click here or the Help area for the explanations/fixes. Play the Enabling Flash in Google Chrome…

I want to enroll in an online class.

If you are interested in taking any of these eLearning courses, contact your Director of Training…

My computer is slow.

There are a variety of workstations that can successfully operate within the LMS but really the…

My course does not track (Video)

Play the Closing Lesson video. Users must complete the end of lesson survey or click EXIT…

My courses are no longer arranged alphabetically (Video)

Play the Learning Activities video.

My transcript displays multiple entries of the same course completion.

The transcript page tracks completions by lesson/s. For example, a course may have one or more…

The website returned to my login screen.

The LMS has a 10-minute timeout period. If you do not refresh or request a new…

What are Learning Activities? (Video)

Play the Learning Activities video.

What are Red Vector courses?

These are third-party lessons which load a separate window. It may ask you to enter your…