Tips for searching within the LMS – You can use full text and keyword searches across…
Archives: FAQs
Login – How do I reset my password?
You can reset your own password using the Forgot my Password link on the LOG IN…
Import Activity Data – Upload Error
In the old LMS I was getting null or query timeout errors when uploading completions; was…
Groups – I’m unable to create/edit my groups, or I get errors when creating new groups.
Send your member ID and DC to IUPAT Support. We will review your permissions. If unable…
Groups – How do I add new enrollments to my groups?
From the Admin Menu (icons on the left side of your Dashboard), follow this path: Admin…
Groups – How do I create a new group with a new set of enrollments?
Admin Menu > Users&Groups > New Group > Complete Form > Create Group You may also…
Groups – How do I delete existing enrollments from the Legacy groups (groups created prior to LMS 2.0)?
Submit the request to IUPAT Support. We will manage this for you.*As a reminder, only edit…
Groups – How do I enroll a new student into an existing group?
From the Admin Menu (icons on the left side of your Dashboard), follow this path: Admin…
Groups – The groups I have been using no longer have enrollments. Where are they?
The group structure from the legacy LMS with enrollments was brought over as course level enrollments…
Enrollments – Can I play my course on my phone, iPad or other mobile device?
The iFTI LMS can be used across a variety of devices. If you are experiencing problems…